amanda-Lohr
June 04, 2026
"Didn’t have the best experience"
I wasn’t too happy with it. The site felt kind of confusing to use, and the whole ordering process had a frustrating vibe to it instead of feeling simple or smooth. I went in expecting a better experience, but it just left me disappointed. I don’t think I’d be in a hurry to use them again.
"Slow replies and not really helpful"
I tried reaching out for help, but they barely got back to me, and when they did, it didn’t really help much.
"Decent help, but the slow replies got annoying"
Customer service did eventually answer my questions, but it took longer than I expected. I had to follow up once before I got a clear response, which was frustrating. When they finally replied, they were polite, but the apology felt canned, like the usual “sorry for the inconvenience” copy-paste instead of an actual acknowledgment. It wasn’t a terrible experience, just not especially good either. Average overall
hello_shannon995
May 12, 2026
"Nice lamp, but not the easiest to move around"
I actually like how this lamp looks, and it works well overall. It’s not super heavy, but I wouldn’t exactly call it easy to carry around all the time either. I expected it to feel a little more portable, so that part was weird. The battery is fine for shorter use, and it’s nice on a patio or table, just not as convenient as I thought it would be.
graig_Johnson00
May 05, 2026
"Really disappointed with the packaging"
The box showed up crushed and the item was just rattling around loose inside. I expected way better packing than this. And of course, trying to get help felt like dealing with some automated system that just sends you in circles, which made the whole thing even more frustrating.
FlorOneill
April 29, 2026
"Nice lamp, though a little more than I’d usually spend"
I picked up a lamp from Zafferano America, it meets my usual standard for something I’d keep out on the table every day. It feels solid, looks clean, and the battery life has been reliable so far. My only hesitation is the price, it’s a bit higher than I normally like to pay for a lamp. Still, the quality is there, and I’m happy with the purchase overall.
tiffany_Moore73
April 04, 2026
"It works well overall. My brother tried..."
It works well overall. My brother tried it too and we both noticed it charges fine, just takes a bit longer than we expected.
krista_William77
April 02, 2026
"My lamp showed up later than expected, which..."
My lamp showed up later than expected, which had me a bit worried since I like to keep an eye on delivery issues just in case. I reached out to support, and they got it sorted quickly. Not perfect, but I appreciated that they took care of it.
robert-Pelletier
March 29, 2026
"Nice lamp, just arrived a little late"
The lamp is actually really nice and works well. It did show up later than expected, but overall I’m happy with it
grant-Thompson
March 20, 2026
"I was a little suspicious at first because..."
I was a little suspicious at first because I didn’t expect much, but the lamp is actually brighter than I thought it would be and it hasn’t flickered at all. It gives my kitchen a really nice feel at night. Still keeping an eye on it, but so far I’m happy with it.
JosephineLeonard_33
March 18, 2026
"Good products but parts are a pain"
I like the products and they seem well made but trying to get replacement parts was way more frustrating than I expected. I couldn’t find much helpful info on the site and then had to wait around for replies. For what they cost I really think ordering parts should be easier.
rebeccachaffins7010
February 26, 2026
"It works, but it could be smoother"
I was able to find what I needed eventually, so the site does its job. That said, the menus felt a little slow to load, and the checkout process took me a minute to understand. Overall, it’s not a bad experience, just kind of clunky and okay rather than great.
richard.Keniston
February 18, 2026
"Fair prices for actually nice stuff"
I kind of expected the prices to be higher... but they felt reasonable for the quality. Nothing looked overly marked up or anything, which was a nice surprise.
Shipping was fine too, no real issues there. The item showed up looking just like I hoped it would, so yeah... I’d probably order again if I needed more. Feels like you’re getting what you pay for...
"Refund took a little while, but it got handled"
I had to send my order back, and the refund didn’t come through as quickly as I expected. I was a bit annoyed at first, not gonna lie. But customer service did reply when I reached out, and then a few days later the money was back. So yeah, not the smoothest process, but it did get sorted in the end.
SherylDeutscher
January 26, 2026
"Right on time, surprisingly enough"
The delivery showed up exactly when they said it would, which was all I needed. No delays, no hassle, nothing weird. And then suddenly I was way more excited than expected because stuff actually went smoothly for once...
Julia_reyes77
January 21, 2026
"I really liked the way this..."
I really liked the way this lamp looked online, and design-wise it does have a nice style in person. But just a heads up, the finish wasn’t great on mine. The surface felt cheaper than I expected, and I noticed a few small marks right after taking it out of the box.
It does work fine, so I wouldn’t say it’s a total fail. But for the price, I expected it to feel a bit more polished and clean. If you’re picky about quality or little imperfections, I’d be careful before buying.
eva_Parks95
January 19, 2026
"I remember being excited to use it..."
I remember being excited to use it for the first time, but that feeling faded quickly once I saw how fast the battery was draining. It barely lasts, and it’s frustrating having to keep thinking about charging it all the time...
hello_grace454
January 18, 2026
"I ordered from zafferanoamerica.com and, to be fair..."
I ordered from zafferanoamerica.com and, to be fair, the item did arrive in good condition. But the shipping was slower than I expected, and the tracking barely updated along the way, which was a little frustrating. It wasn’t a horrible experience, but I’d just warn others not to expect super fast delivery or reliable tracking updates.
randygraham1397
January 08, 2026
"Color was way off from the photos"
I ordered this because the color on the site looked like a soft, warm shade, maybe a little lighter than beige. What showed up was about 2 or 3 shades darker and kind of dull in person.
I checked it on a couple different screens just to make sure I wasn’t imagining it, but it still doesn’t really match the photos online. Seems like the lighting or editing in the pictures made it look way warmer than it actually is.
For the price, I expected the color to be at least close, not off by this much. I’m disappointed overall and probably won’t order again...
joseph.Davis
January 07, 2026
"I bought one of the Zafferano lamps..."
I bought one of the Zafferano lamps for my dining room, and I have to admit, the design totally got me. It’s simple, clean, and just different enough from the usual lamps you see everywhere. It looks great on the table without taking up much space, and the finish feels really nice in person. Fair warning though: once you put one in your house, you may start thinking about where else you could use another. I’m really happy with how it fits in my home.